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Cookies Policy

Cookies Policy

What are Cookies?

Cookies are small data files that websites store on your device (computer, phone or tablet) to help us understand how you interact with our website and remember preferences you have chosen.

Why Do We Use Cookies?

We use cookies for several reasons: to improve the user experience of our site, to provide essential functionality and analytics, and to personalise content. This helps us tailor our services to your needs and create a smoother interaction between users like you and our systems.

Essential Cookies

Essential cookies enable basic functions on our website, such as remembering what's in your shopping basket or logging into secure areas of the site. These can't be switched off without severely affecting how we are able to operate as an online business.

Session vs Persistent Cookies

Cookies have different lifecycles:

  • Session Cookies: last only until you close the browser
  • Persistent Cookies: remain active even after closing your web browser

These types of cookies help us keep track of what's in your basket, which pages on our website are most visited and so forth.

Functional and Analytics Cookies

Functional cookies allow features to be set up like user preferences for things such as language or font size while analytics cookies enable tracking data such as how many people have looked at this page. This information is helpful to refine the product, identify common issues and further streamline website navigation.

Preference Settings

Some sites (including ours) may remember language settings you've chosen before so it doesn't keep defaulting back to English for example - which should save a bit of time navigating about our content pages.

Login/Session Continuity & Device Recognition

We sometimes use cookies that allow devices like laptops and smartphones to be recognized even when different browsers are used. This helps maintain ongoing communication sessions without users needing to manually re-enter data, allowing a more seamless interaction with the site in general.

Third-Party Cookies and Integrations

Sometimes our websites use third-party services or software tools for tracking data as mentioned above (like Google Analytics), enabling features such as "login via Facebook" - which often necessitate storing cookies from these external sources on users' machines too.