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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By using mFortune Casino, you agree to be bound by these Terms & Conditions. These terms govern your use of our platform, including any services or features we provide.

2. Eligibility Requirements

To use mFortune Casino, you must meet certain eligibility requirements:

  • You must be at least 18 years old.
  • You must not be a resident of a restricted country (as listed in section 12).
  • You must agree to abide by these Terms & Conditions and any applicable laws.

3. Minimum Age Requirements

You must be at least 18 years old to use mFortune Casino. If you are under 18, please do not attempt to register or access our platform.

4. Geographic Restrictions

We reserve the right to restrict access to our platform from certain countries. Currently, residents of cannot create an account with us.

5. Account Registration Rules

To create an account on mFortune Casino:

  • You must provide accurate and complete information.
  • You must choose a unique username and password (see section 6 for login security).
  • We may request verification of your identity to prevent abuse (see section 7).

6. One-Account-Per-User Policies

You are only permitted to create one account with mFortune Casino, regardless of the number of devices or browsers you use.

7. Identity Verification and KYC

We reserve the right to request documentation for verification purposes. This is to prevent abuse and ensure compliance with anti-money laundering regulations (AML).

8. Account Accuracy Obligations

You are responsible for maintaining accurate information on your account, including personal details and payment methods. Failure to do so may result in suspended or closed accounts.

9. Account Security Responsibilities

You must keep your login credentials secure, using a combination of characters, numbers, and special symbols where possible. You should never share your password with anyone (see section 10).

10. Login Credentials and Password Protection

To protect against unauthorized access:

  • Choose strong passwords that are not easily guessed.
  • Store sensitive information securely offline (e.g., use a password manager).
  • Never reveal your login credentials to third parties.

11. Restricted Behaviour and Prohibited Activities

We prohibit the following behaviors on mFortune Casino:

  • Multiple account creation or proxy usage.
  • Abuse of bonus or promotion terms.
  • Hacking, cracking, or other unauthorized access methods.
  • Spamming, phishing, or sharing unsolicited emails/links.
  • Misrepresenting identity or affiliation with other users.

12. Multi-Accounting and Fraud Prevention

We may employ various anti-fraud measures to prevent abuse of our platform, including (but not limited to) monitoring IP addresses, device fingerprinting, and algorithmic detection. We reserve the right to suspend or close accounts suspected of foul play.

13. Bonus and Promotion Rules

Bonuses are subject to specific terms that govern their use (see section 14 for wagering conditions). Please note:

  • Certain bonuses may only be used on specified games.
  • You must comply with wagering requirements to redeem bonus funds.

14. Wagering and Gameplay Conditions

All wagers placed through mFortune Casino must adhere to the following rules:

  • Each game has its own unique set of betting limits (displayed in-game).
  • In exceptional cases, we may void a bet due to technical errors or other unforeseen events.
  • Players are solely responsible for understanding the rules governing each game.

15. Bonus Abuse Prevention

Abuse of bonus terms will result in account restrictions and/or closure:

  • Excessive bets exceeding betting limits or average stakes.
  • Manipulation of gameplay, including but not limited to using bot software or third-party tools.

16. Deposits and Withdrawals (if applicable)

Deposits can be made through various channels on mFortune Casino; please note that processing times may vary for each method.

Withdrawal requests will only be processed after account verification has been completed (see section 7).

Verification procedures include identity confirmation and compliance with relevant regulatory requirements. Processing time for withdrawals is typically working days from receipt of documentation.

We reserve the right to request additional information or clarify details regarding any deposit or withdrawal, as we determine necessary.

17. Verification Before Withdrawals

Before processing a withdrawal request:

  • We will confirm your account and verification status.
  • You must have completed all applicable wagering requirements for bonuses associated with that account.

Processing times may vary depending on the method chosen by the user.

18. Processing and Review Procedures

Our dedicated customer support team is available to guide you through any issues or concerns related to your experience on mFortune Casino (section 19).

Upon submission of a withdrawal request, it will be reviewed according to our standard review procedures outlined above in section.

In case we need further documentation for verification purposes:

  • You must provide required documents within the timeframe stipulated.
  • Failure to comply may result in suspended or closed accounts.

19. Responsible Gambling Expectations

To maintain responsible gaming practices, mFortune Casino adheres to and encourages these guidelines (in accordance with relevant regulations):

  • Play within your means - never bet more than you can afford to lose!
  • Set deposit limits to regulate spending habits.
  • Don't chase losses by increasing stakes or frequency of bets.

20. Self-Exclusion and Account Restrictions

If we identify an account as at risk for problem gaming (or upon request), we reserve the right:

  • To restrict or close accounts, temporarily or permanently.
  • Refuse participation in promotional offers until further notice.

Self-exclusion is your choice to opt-out of our services voluntarily. If you decide that self-exclusion will help you better manage your betting habits:

1. Visit mFortune Casino website for dedicated support.

2. Open customer service ticket and provide clear details regarding self-exclude preference

3. Our team will guide through process to initiate this action on the system.

21. Game Fairness and RNG Systems

Our games are audited regularly by independent testing bodies (full audits can be reviewed at our website), ensuring their fairness, randomness, and security of processing game outcomes.

While we aim for highest levels of accuracy in delivering fair results:

We make no representations or warranties about any outcome of the gaming process. All wins & losses result from Random Number Generators used exclusively on mFortune Casino software.

22. Technical Interruptions or Voided Gameplay

In case a technical failure occurs, resulting in voided gameplay for the user (example: interrupted transactions), it is solely our discretion how to proceed:

  • Where possible we will attempt compensation through refund of balance plus bonus/loyalty points

However decisions are made as they occur; this shall not be considered implied promise or guarantee by any means.

23. Suspension or Closure of Accounts

Upon account suspension or closure, all rights and privileges associated with your account, including but limited to (bonus credits, deposits remaining on deposit history):

  • Will immediately become inactive.
  • Can never be reclaimed once closed.
  • Remain suspended until terms are met per our review upon reopening.

In case the user seeks refund in such scenario - We will attempt to complete request as stated above with all due diligence but provide no representations or warranties regarding satisfaction of the same – it shall be up on mFortune Casino administration discretion how best to act without affecting other customers integrity & stability within these terms.

24. Intellectual Property and Platform Ownership

All rights in our platform, including intellectual property and proprietary software are reserved solely by mFortune Casino.

Please note any unauthorized use or distribution is strictly forbidden under international copyright laws governing online content (referenced here).

We provide links to third-party developers only as an aid for further exploring their games/services. This does NOT mean they're endorsed or represent our own - merely a link tool designed to improve user experience & information exchange between mFortune Casino and these partners.

25. Limitation of Liability

Our platform operates within the limits set by applicable laws regulating iGaming worldwide (as defined in paragraph 12).

Under no circumstances will we be liable for any indirect or consequential damages resulting from:

  • A delay, failure to perform or a defect with regard to our Platform
  • Any other direct or indirect losses caused due misuse of same

If liability arises from the provision of incorrect advice; mFortune Casino maintains protection under all circumstances related its operation.